Manage a Purchase Order

Partner portal
1:26
Updated Nov 1, 2026
Captions: English
For partners

Purchase orders
Production
Credit notes

What you’ll learn

Confirm an order, or reject it and tell the brand what to fix
Move the order forward from Start Production through Quality Control and Packing
Download the PO as PDF or Excel and record a credit note

About this video

Confirm or reject an order, start production, download the PO, record a credit note, and share files and comments with the brand.

These seven short videos are for the factories and suppliers your brands invite to Amber. They cover creating your account, finding your way around the portal, answering quote requests, managing orders, reporting production, submitting packing lists, and setting up your company and team. Watch them in order, or jump to the one you need.

Open Partner portal in AmberOS

Good to know

What happens when I confirm an order?

The status updates and the brand is notified. You can add a note for the brand when you confirm.

Can I download a purchase order?

Yes. Under More Actions, download it as a PDF or an Excel file.

What does Record Credit Note do?

It logs a credit you are giving the brand. The amount comes off what the brand still owes you.

Transcript

This is an order page.
Up top, you see the order number, its status, and the brand.
The track below shows where the order is.
Select a stage to see its steps.
The step marked "Your Action" is the one waiting on you.
If something in the order needs to change first, "Reject" lets you tell the brand what to fix.
If everything looks right, select "Confirm."
You can add a note for the brand.
Then confirm.
The status updates, and the brand is notified.
The next step is Start Production.
Select it when work begins on the floor.
Confirm it the same way.
Later steps, like Quality Control and Packing, move forward from the header in the same way.
Under More Actions, you can upload a document or download the order.
Download it as a PDF or as an Excel file.
Record Credit Note logs a credit you are giving the brand.
Enter the amount, and it comes off what the brand still owes you.
Cancel closes it without saving.
On the right, Files keeps the order's documents.
Use Upload to add one.
To talk with the brand, start a new comment here.
Type your message, then send it.
It shows up on the order for the brand.
Select Back to return to the panel.
Add Followers keeps your teammates in the loop on this order, and the Activity Timeline shows the history of the order.