Digital Workers for Product Operations

DIGITAL WORKERS

Every system in your stack can show you a dashboard. Amber's Digital Workers read the email, update the record, and only then decide whether something needs to go back out the door, so the dashboard is already right by the time you look at it.

Request a demo Meet the team

Records updated automaticallyOutward actions, on your terms

ProductionAmber Digital Worker

INTERACTIVE EXAMPLE

Porto Textiles · Supplier replyNEW

The first 1,600 units are on schedule. The remaining 800 will ship September 28, three days later than planned.

production-update.pdf

PO-2408 / Production runsv.04

Run 01 · 1,600 unitsSep 18

Run 02 · 800 unitsSep 25

Source stays attached to its record

FROM INPUT TO ACTION

Reads what arrives

Emails, PDFs, spreadsheets, packing lists, inspection reports, forwarder confirmations. Amber ingests the same documents your team gets today, in the format they already arrive in.

YOUR EXISTING DOCUMENTS

Updates the record, automatically

What it reads becomes structured state on the order, shipment, or invoice it belongs to. This step never waits on a person: an ETA, a variance, a certificate status is current the moment the source document lands.

AUTOMATIC RECORD UPDATE

Drafts the reply, and sends it once you trust it

When something needs to go back out, a follow-up to a supplier, a correction request, a booking confirmation, Amber writes it and puts it in your outbox. You approve, edit, or discard, until you turn on auto-send for a specific workflow.

DRAFT FIRST · PER WORKFLOW

Escalates when the answer isn't in its instructions

A mismatched invoice, a failed inspection, a sanctioned entity: anything outside what a Digital Worker is authorized to decide stops and goes to a person, flagged as a decision, not buried in a queue.

HUMAN DECISION

SEVEN WORKERS. ONE CONNECTED SYSTEM.

Amber's Digital Workers are organized by the work they own, not by which system they sit in front of.

Chief of Staff runs across the top because it works across all of them: it answers questions about the whole operation. The six below each own a specific set of records.

DIGITAL WORKER / 01

Chief of Staff

Every user's own assistant across every module they touch.

Explore Chief of Staff↗

DIGITAL WORKER / 02

Production

Chases open purchase orders and keeps every ETA current.

Explore Production↗

DIGITAL WORKER / 03

AP Reconciliation

Matches purchased, invoiced, shipped, paid, and received down to the SKU.

Explore AP Reconciliation↗

DIGITAL WORKER / 04

Freight Execution

Books and tracks shipments against live order data.

Explore Freight Execution↗

DIGITAL WORKER / 05

Quality Control Inspection

Runs the inspection loop and holds a shipment on a failed report.

Explore Quality Control Inspection↗

DIGITAL WORKER / 06

Supplier KYB

Verifies and continuously monitors who you’re actually doing business with.

Explore Supplier KYB↗

DIGITAL WORKER / 07

Dropship

Routes storefront orders to the right factory and works the exceptions.

Explore Dropship↗

01 / ALWAYS WORKING

Works around the world's time zones, not yours

Your factory in Ho Chi Minh City replies at 9pm your time. Amber reads it the moment it lands, updates the record, and drafts the next step, not the next morning when someone opens their inbox.

24 hours a day, every day

No queue that only clears on business days. A supplier confirmation on a Sunday updates your ETA on a Sunday.

Never loses a thread over a holiday

Golden Week, Lunar New Year, a long weekend on either side of the Pacific: Amber keeps reading and keeps the record current regardless of whose office is closed.

New York21:00Your day is done

Ho Chi Minh City07:00The factory replies

Amber24 / 7The record is current

Illustrative local times · One continuous workflow

02 / EVERY LANGUAGE

Reads and writes in the language your factory sends

A reply in Mandarin, Vietnamese, or Portuguese is understood and answered without a translation step in between.

One record, regardless of what language it arrived in

Your team sees the same structured status no matter which language the underlying email was written in.

The remaining 800 units will ship on September 28.

PO-2408 / Run 02800 units · Sep 28

Different languages. The same structured record.

03 / ONE SHARED CONTEXT

Fed by the same inbox, once

Connect Gmail or Outlook and every Digital Worker, across production, payments, freight, and compliance, reads from the same ingested context. Nothing is re-entered per module.

A change in one place updates everywhere

A confirmed ship date isn't just a note on a purchase order. It moves the payment milestone, the freight ETA, and whatever dashboard your finance lead is looking at, at the same time.

Scoped to the person asking

A production lead and a finance lead asking about the same order get the same underlying data, framed for what each of them owns.

Gmail / OutlookOne shared context

ProductionPaymentsFreight

One confirmed date, everywhere it matters.

Frequently asked questions

What is a Digital Worker?+

A Digital Worker owns a set of records and keeps them current on its own, whether or not anyone asks it to, instead of just answering a question you type.

Does it ever take action outside of updating a record?+

Yes, but on a separate track. Updating the record is automatic. Sending something outward, an email, a booking, a correction request, is drafted first and only sent automatically once you've turned that on for the specific workflow.

What happens when it doesn't know what to do?+

It escalates. Anything outside its instructions, an unresolved variance, a failed inspection, a flagged sanction hit, is handed to a person as a decision to make, not an action taken on a guess.

Make room for the work that matters

Request a demo

Shopify is to sell. Amber is to source, make, and ship.

Records updated automaticallyOutward actions, on your terms

Works around the world's time zones, not yours

Your factory in Ho Chi Minh City replies at 9pm your time. Amber reads it the moment it lands, updates the record, and drafts the next step, not the next morning when someone opens their inbox.

24 hours a day, every day

No queue that only clears on business days. A supplier confirmation on a Sunday updates your ETA on a Sunday.

Never loses a thread over a holiday

Golden Week, Lunar New Year, a long weekend on either side of the Pacific: Amber keeps reading and keeps the record current regardless of whose office is closed.

Reads and writes in the language your factory sends

A reply in Mandarin, Vietnamese, or Portuguese is understood and answered without a translation step in between.

One record, regardless of what language it arrived in

Your team sees the same structured status no matter which language the underlying email was written in.

Fed by the same inbox, once

Connect Gmail or Outlook and every Digital Worker, across production, payments, freight, and compliance, reads from the same ingested context. Nothing is re-entered per module.

A change in one place updates everywhere

A confirmed ship date isn't just a note on a purchase order. It moves the payment milestone, the freight ETA, and whatever dashboard your finance lead is looking at, at the same time.

Scoped to the person asking

A production lead and a finance lead asking about the same order get the same underlying data, framed for what each of them owns.

Software that watches. Workers that act.

Four things a Digital Worker does, always in this order

Reads what arrives

Updates the record, automatically

Drafts the reply, and sends it once you trust it

Escalates when the answer isn't in its instructions

Meet the team.

Chief of Staff

Production

AP Reconciliation

Freight Execution

Quality Control Inspection

Supplier KYB

Dropship

Never off the clock

Works around the world's time zones, not yours

24 hours a day, every day

Never loses a thread over a holiday

Speaks the supplier's language, not just yours

Reads and writes in the language your factory sends

One record, regardless of what language it arrived in

One shared context, every module

Fed by the same inbox, once

A change in one place updates everywhere

Scoped to the person asking

Get to know your Digital Workers.

Meet your next Digital Worker.

Software that watches. Workers that act.

Four things a Digital Worker does, always in this order

Reads what arrives

Updates the record, automatically

Drafts the reply, and sends it once you trust it

Escalates when the answer isn't in its instructions

Meet the team.

Chief of Staff

Production

AP Reconciliation

Freight Execution

Quality Control Inspection

Supplier KYB

Dropship

Never off the clock

Works around the world's time zones, not yours

24 hours a day, every day

Never loses a thread over a holiday

Speaks the supplier's language, not just yours

Reads and writes in the language your factory sends

One record, regardless of what language it arrived in

One shared context, every module

Fed by the same inbox, once

A change in one place updates everywhere

Scoped to the person asking

Get to know your Digital Workers.

Meet your next Digital Worker.