+ AmberHundreds of POs. One inbox.
Parachute moved its PO lifecycle and milestone payments onto AmberOS. Digital workers read and reason over every vendor, forwarder, and 3PL update around the clock, and the team acts on what matters from a single inbox.
Home goods- Workflow
- PO lifecycle and payments
- Source
- ERP, 3PL, freight forwarders, customs broker
- What changed
- OTIF more than doubled
- Teams
- Purchasing, supply chain, operations, finance
The work before AmberOS
Every PO change started in someone's inbox.
Vendors, forwarders, and the 3PL sent date changes, packing lists, shipping updates, and receipts by email, hundreds a day. Each one meant a manual edit to a spreadsheet tracker and then to the ERP. Nobody had a reliable answer to the questions that mattered most: where is production, where are our shipments, and what's running late?
What changed
Digital workers do the reading. People make the calls.
AmberOS digital workers read and reason over every vendor email and attachment, freight forwarder update, customs broker document, and 3PL goods receipt, 24/7. They update each PO in the ERP as new information arrives and keep its full email history attached. When something doesn't match, AmberOS routes the exception to the right person's inbox with the context needed to decide.
What it gives every team
Purchasing, supply chain, and operations on one source of truth.
Purchasing works from current dates and quantities without chasing vendors. Supply chain sees where every order and shipment stands. Operations plans receiving around what is actually arriving. Anyone can ask AmberOS where an order is or what changed, in the app or from Slack, like a chief of staff, instead of asking a colleague. The result is fewer status meetings, fewer Slack threads, and an on-time, in-full rate that more than doubled.
What it gives finance
Every date change moves a payment. Finance sees it live.
Parachute pays factories against production and shipping milestones, so a single slipped date changes what's due and when. AmberOS keeps those payment schedules current in the ERP automatically, and finance works from one live view of upcoming payments, with the supporting information one click away.
- of documents read weekly
- Thousands
- spreadsheets to one live view
- 3 to 1
- OTIF, more than doubled
- 2×+
Amber's digital workers read and reason over thousands of vendor emails, freight forwarder updates, and 3PL goods receipts every week, then update every PO and its milestone payments in our ERP. My team no longer chases information. We open one inbox, review what Amber flagged, and make the call.
Philippe LambotteChief Supply Chain Officer, Parachute
