When a Digital Worker updates an order or follows up with a supplier, your team should be able to see what happened and why. Control Tower brings that activity into one workspace, with the source, the record, and the next step together.
Start with the work that needs you
Control Tower separates work in progress, completed actions, and exceptions that require human input. Instead of reading every supplier thread to work out what changed, you can open the activity attached to a purchase order.
Each activity keeps the relevant partner and record in view. A production update, an invoice mismatch, and a shipment delay may need different responses, but they belong to the same operational picture.
Follow a supplier update from source to action
Consider a factory moving a production date from September 18 to September 25 while quantity and cost stay unchanged. The Production Digital Worker matches the message to the order, checks the connected information, and records the revised date alongside the source.
The activity view lets your team follow those steps and see the resulting follow-up. The update stays attached to the purchase order, so the people waiting on the inventory can find the same information.
Review the exception with its context
An invoice for 1,600 units at sixty cents above the agreed unit price creates a $960 variance. Rather than presenting a vague warning, the reconciliation workflow brings together the invoice, the original order, and the difference that needs a decision.
A person can review the discrepancy with the evidence already in place. The decision and the resulting action remain part of the order history.
Keep the downstream impact visible
A shipment delay can also affect an arrival payment or warehouse receiving plan. Connected records make those relationships visible, so reviewing one change does not mean searching several systems for the rest of the story.
Control Tower is the place to inspect that work: what is running, what completed, and where your judgment is needed.
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